Administration and Process Manager job vacancy in Waterlooville, near Portsmouth

Are you an experienced process driven Manager looking for a rewarding career in a vibrant and award-winning Company?

Cornerstone Healthcare Group are looking for an experienced administrator with a can do and one team work ethic. We have three services providing specialist care for people with complex neurodegenerative and mental health needs.

Salary: £35,000 pa

Hours of work

40 per week. Monday to Friday 09.00 to 17.00.

Role of the Administration and Process Manager

• Create a process map for the services and make recommendations for change to enhance efficiency
• Establish centralised trackers for safeguarding, complaints, compliments, investigations and other KPIs which influence service delivery
• Implement standardised minute taking, presentations and action plans in conjunction with marketing and quality teams
• Establish and embed systems and process across the services to ensure that they are not based on the presence of an individual
• Establish and embed; process/life-cycle for clinical records, all archiving, and robust staff rota process to ensure services appropriately staffed at all times
• Ensure proper standard operating procedures
• Oversee the process for clinical audits
• Working with the General Managers; manage the administrative staff team across the services, ensuring appropriate cover at all times
• Ensure the administration of absence and leave processes is adhered too across all services
• Ensure compliance at all times the Care Quality Commission (CQC) standards from a systems/administrative viewpoint
• Research and analyse data
• Ensure quality systems are implemented and monitored and actioned appropriately within the team

Personal Attributes

• You will have at least 2 years substantial experience of working within an administration and process manager role
• Experience of working in a Healthcare company
• Ability to use own initiative and be a self-starter
• Ability to produce work to deadlines, work under pressure while maintaining attention to detail
• Experience working across multiple sites
• Positive and proactive attitude to work

COVID-19 precautions

We still apply COVID-19 protections for our residents and employees. Employees must have a minimum of two vaccinations and a lateral flow test will be required when visiting services.