Referrals Taking the risk out of the referrals process

We help professionals and commissioners by managing their risk. Placing a resident with Cornerstone Healthcare means you can be sure that our mutual residents are cared for and treated to the highest standards. We understand you are busy so make the referral procedure as easy as possible whilst maintaining a thorough and robust process.

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The referrals process

Desktop assessment

Following initial enquiry, we will discuss the resident’s background and needs to ensure Cornerstone Healthcare is the right place for them based on the clinical data provided.

Pre-admission assessment

All residents will be assessed by the general manager or a senior nurse prior to admission to determine the level of service required and enable us to produce an initial care plan.

Admission

Once the placement has been agreed, we will work together with the resident’s current care provider to ensure a smooth and efficient admission.

Post-admission assessment

In the early weeks after admission, we will review the care plan and make any necessary adjustments to ensure the best possible care is in place.

Reviews

All residents’ care is reviewed on a monthly basis through our internal multidisciplinary team and we also conduct six-monthly reviews to which families and case managers are invited.

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