What we do Specialist care for residents with challenging behaviours

At Cornerstone Healthcare we provide unique, specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs.

Our services offer flexibility of living through mixed and gender-specific units, while our tailored care models enable us to support those with long-term, progressive and degenerative conditions.

Individuals placed with us have often been too challenging to place elsewhere and have experienced placement breakdown due to the complex nature of their needs.

“At Cornerstone, we see things differently; we do things differently”

Download our care models PDF

Why choose Cornerstone Healthcare?

We’re unique – our approach and attitude towards specialist care has received industry recognition. Through these four key areas we achieve clinical expertise for residents:


  • Seeing beyond the diagnosis to individual needs and co-morbidity
  • Focus on presentation over diagnosis
  • Care through to end of life
  • Focus on de-escalation and distraction (Restraint Reduction Initiative compliant)
  • Proactive framework for reducing 1:1 dependency
  • Targeted reviews and assessments


  • Mix of general and mental health nurses
  • High staffing levels
  • Link nurses in 11 specialist areas
  • Dedicated activity team
  • In-house specialist training to ensure consistency across our service

  • Continuity of a specialist, strong team


  • Qualitative and quantitative data analysis
  • Risk management, not just risk elimination
  • Robust, cross-functional Clinical Governance process
  • Comprehensive pre-admission assessment
  • Use of Restore2 to recognise and respond to early warning signs
  • Statistical analysis SPC charts of falls to monitor and mitigate


  • Initial 28-day assessment
  • Monthly care reviews to suit resident and commissioner needs
  • 1:1 framework which is continually reviewed to justify need

  • Audits and quality reviews
  • All compliance tolerance levels targeted below the national levels
  • Compliance with the national standards and best practice guidelines to measure, monitor and review treatment outcomes
  • Surveys and feedback from residents, families and professionals to gain insight
  • Service-wide clinical audit process

“You all gel together to do an outstanding job in caring for people who are complex and vulnerable.”
Section 117 Review Nurse

“These are some of the most comprehensive, clear and concise care plans and risk assessments I have seen in a while.”
Senior Case Worker

We do more than the expected

Outcomes can be difficult to measure but are a crucial part of care planning.

We ensure outcome measures are present in every aspect of our care from the sector requirements to our own proactive analysis and initiatives.

“The chart and your summary of each period really puts the behaviours into context, complexity, unpredictability all demonstrated.”
Social Worker/Best Interest Assessor

Download our care models PDF

Resident-centred care

Residents are at the core of our service. Whilst we support from a clinical and holistic perspective, our residents also play a very active role in their treatment programmes and our Multi-Disciplinary Team (MDT) maximises their abilities.

Our approach is underpinned by experts who are specialists in their field: Clinical Leadership, Compliance, Clinical Governance, Practice Development, contracted GP services and MDT.

Download our care models PDF

Arrange a visit to one of our homes

We have two specialist nursing homes in Hampshire but look after residents from all over the country. Our homes are purpose designed to meet the needs of our residents and improve their quality of life. We’re also delighted to be opening a care centre in Surrey in early 2021. Select a home to find out more.

Cornerstone South Africa Lodge Specialist Nursing Home

South Africa Lodge

Waterlooville, Hampshire

View Home
Cornerstone Kitnocks House Specialist Nursing Home

Kitnocks House

Curdridge, Hampshire

View Home
Marula Lodge exterior

Marula Lodge

Coming soon... Surrey

More info
Care Worker with resident


Taking the risk out of referrals

Read more
Cornerstone Carer talking to resident


Join our amazing team and make a difference

Read more
Cornerstone Clinical Manager looking at folder with relative

Advice centre

Specialist advice for professionals and families

Read more