A focus on ensuring a safe, caring and settling home
We take pride in our specialist services, allowing us to support individuals who might be considered challenging to place in other settings. We understand that many of our residents have faced rejection from other services or have experienced placement breakdowns.
Our dedicated, expertly trained teams are here to provide the support our residents need with an individually assessed risk management approach that focuses on the least restrictive, and most inclusive, enabling approaches to providing enriching and meaningful care.
Referring to us
We are chosen by commissioners, families and residents because of our award winning reputation in providing specialised complex care and enabling meaningful lives for our residents.
First Contact with Our Referrals Team: We’ll gather important information about the individual.
Clinical Assessment: We'll assess the individual within 72 hours.
Pre-Admission Details: We will share the assessment outcome, provide an offer, and seek funding approval.
Admission Planning: We plan the admission and warmly welcome the new resident.
What can you expect
Our residents are usually referred to us from Adult Services Local Authorities (social workers) or NHS organisations such as Integrated Care Boards. We work with our referrers to understand the individual's needs, carrying out a face-to-face clinical assessment by our experienced clinicians. We will let you know if we think we can meet the individual's needs, considering whether our environment and approach meet their wellbeing needs alongside their care needs.
After admission, we continue to work with the referring organisation to ensure the individual's needs are reviewed at agreed intervals and adjustments to care plans are made as often as appropriate.
Our locations
Explore our locations below.
South Africa Lodge
Kitnocks House
Marula Lodge
The Burren
A genuine commitment to care
At Cornerstone our successful resident-first approach is fuelled by compassion to continuously learn and development how we look after our residents. We go above and beyond industry norms to maintain the highest standards.
Staffing ratios focused on providing everything needed for the resident with limited use of enhanced support
Always challenging ourselves to develop as individuals and collectively for the benefit of those with complex needs
Experienced, multi-disciplined teams offering an integrated clinical and care approach
In-house specialist trainers supporting staff to use industry leading approaches to safe de-escalation such as NAPPI and PBS
Committed to supporting and participating in evidence based, industry research
Working with technological solutions to enhance, but never replace, face to face care
Safe and welcoming environments, personalised to encourage familiarity for residents
A positive work environment and culture resulting in industry high, staff retention rates minimising the use of agency staff
“I witnessed such compassion and care, in an environment which was calm and pleasant.”
A place to get the most out of life
We are continuously challenging ourselves through self-examination and external quality assurance. This may be via commissioning the expertise of Care Inspections UK (CIUK) or our independent safeguarding and quality committee chair. We want to ensure we are providing the least restrictive environment we can, within the safety limits for our individual residents’ needs.
Whether we are managing end of life care or preparing residents’ returns to less restrictive environments, we strive to make their stay rewarding and positive.
Make a referral
Please get in touch to discuss whether we would be best placed to support the needs of the individual.