Looking to
make a
referral?

We take the risk out
of the referrals process

We provide unique, specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs.

By supporting healthcare professionals and commissioners, we ensure strong placements are made and seldom experience placement breakdown.

Our specialism allows us to consider and often admit individuals who have been rejected by other services. We also specialise in s.117 aftercare pathways.

Knowledge is key

We have a unique approach and attitude towards specialist care which has received industry recognition. Through four core areas, we achieve clinical expertise for our residents:

  • Seeing beyond the diagnosis to individual needs and co-morbidity
  • Focus on presentation over diagnosis
  • Care through to end of life
  • Focus on de-escalation and distraction (Restraint Reduction Initiative compliant)
  • Proactive framework for reducing 1:1 dependency
  • Targeted reviews and assessments
  • Mix of general and mental health nurses
  • High staffing levels
  • Link nurses in 11 specialist areas
  • Dedicated activity team
  • In-house specialist training to ensure consistency across our service
  • Continuity of a specialist, strong team
  • Qualitative and quantitative data analysis
  • Risk management, not just risk elimination
  • Robust, cross-functional Clinical Governance process
  • Comprehensive pre-admission assessment
  • Use of Restore2 to recognise and respond to early warning signs
  • Statistical analysis SPC charts of falls to monitor and mitigate

Outcomes can be difficult to measure but are a crucial part of care planning. We ensure outcome measures are used in every aspect of our care from the sector requirements to our own proactive analysis and initiatives:

  • Initial 28-day assessment
  • Monthly care reviews to suit resident and commissioner needs
  • 1:1 framework which is continually reviewed to justify need
  • Audits and quality reviews
  • All compliance tolerance levels targeted below the national levels
  • Compliance with the national standards and best practice guidelines to measure, monitor and review treatment outcomes
  • Surveys and feedback from residents, families and professionals to gain insight
  • Service-wide clinical audit process

We do more than the expected

“When my client was discharged to Cornerstone, they proactively liaised with me and the nurses on the previous ward to seek advice and tips as to how to manage behaviours and support needs.”

Social Worker, Adult Social Care

Admission Criteria

Because of our specialism, we are able to consider and usually admit those who are challenging to place. Many of our residents were previously rejected by other services or have experienced placement breakdown.

  • Male or female

  • Over 18 years

  • Those on s.17 leave, s.117 aftercare and guardianship orders are accommodated. Not detained under the Mental Health Act nor those requiring physical restraint, rapid tranquillisation or seclusion.

  • Challenging presentations including aggression, self-harm, destructiveness, disruptiveness and sexually disinhibited behaviours.

  • Many people we support have underlying mental health issues with Dementias and Neurodegenerative Diseases (noncompliance with medication, not eating/drinking/ high risk of falls).

  • Long term placements – we do not provide respite

Our process

1

Initial conversation with
referrals team to qualify information

2

Assessment of individual
within 72 hours

3

Pre-admissions assessment
document, offer and funding

Email our referral team: referrals@cornerstonehc.co.uk
send a message, or arrange a call back using the form below.

Health professionals and commissioners: 02394 005879