Feedback & Further Support
Help and resources including financial and legal information.
I have some suggestions or a complaint, who should I talk to?
If you have any comments, suggestions or complaints on any subject relating to Cornerstone Healthcare, please use the suggestion box which is in the foyer at the entrance to reception or ask to speak to a relevant member of staff during your visit. Our Clinical Manager or Senior Nurses will be happy to help with any concerns.
You can also email us on info@cornerstonehc.co.uk or write to the address of the home where your relative lives if you prefer. The complaints policy is also available on request and is displayed in the reception area.
Where can I find more information about power of attorney?
What is NHS funded care?
Due to their complex needs, all of our residents are fully or partially funded by NHS Integrated Care Boards or Local Authorities.
You can read more about NHS-funded nursing care and NHS continuing healthcare on their website:
